Shipping Policy
At Xeebill, we are committed to delivering your orders safely and efficiently. Please review our shipping policy for details regarding order processing, delivery timelines, and shipping procedures.
Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive an order confirmation once your purchase is successfully placed.
Delivery Time
Estimated delivery times may vary depending on your location:
- Karachi: 1–3 business days
- Other Cities in Pakistan: 3–7 business days
Delivery timelines may vary during holidays, sales, or due to courier delays.
Shipping Charges
- Shipping charges are calculated at checkout based on your location and order size.
- Free shipping promotions may be offered on selected orders or campaigns.
Order Tracking
Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp where available.
Delivery Attempts
Our courier partners may attempt delivery multiple times. Please ensure your contact information and shipping address are accurate to avoid delays.
Incorrect Address Information
Xeebill is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of receiving your order with clear photos of the package and product.
Nationwide Delivery
We currently offer delivery services across Pakistan.